Remote Support Service
A product is only as good as the people who stand behind it. For problem resolution, anomaly reporting, documentation clarification or technical guidance, Wavefront offers customers direct access to our software engineers via telephone, email, or right here on our website.  Customers on the Remote Support Service Plan are allowed unlimited incidents per year. Support is provided from 8:00am to 5:00pm Eastern Standard US Time, Monday-Friday and all support requests are logged, tracked, resolved and closed only when you're completely satisfied.

Upgrade Assurance
During a specified term of agreement, customers may choose to receive feature upgrades at no additional cost as they become available.