Laboratories are increasingly being asked by their customers to deliver reports online. The Wavefront Customer Portal provides your customers with their own, secure, easy-to-use web portal where they can download reports, review work statuses, obtain invoices and more.

KEY BENEFITS

 Online, On-Demand Delivery

• Customers can login 24/7.
• Status updates are visible to customers as soon as you make them available.
• You choose the information you want to make available and when you want it to be available.

Integrated into Your Website and Brand

• Link to the portal directly from your website.
• Your portal will be branded with your name, logo, etc.

Search Functionality

• Customers can search months' worth of history to find the information they need.

Email Notifications

• You can set up email notices to let your customers know when certain events occur, such as when samples are received, reports are available, etc.

 Customer Self-Service

• Portal users can retrieve and reset their own passwords.
• Portal users can opt out of email notifications.

 Security

• Your customers only have access to their own information and only when you are ready for them to have access to it.

Hosted Option

• The Wavefront Customer Portal can be hosted in Wavefront's data center.
• Implementation can be done quickly, without requiring the purchase of additional hardware.